“Knowing is not enough; we must apply. Willing is not enough; we must do.” – Johann Goethe Where should we put our focus? When budgets are tight, training is often the first to get cut. However, now is not the time to scale back on employee development. Now is the time to get the most …
Fear Factor
“If you are prepared you will not fear.” When I first heard the saying, “If you are prepared you will not fear”, I thought it was the answer to all causes of concern and fear. Yet, we continue to observe situations like the following: A senior manager briskly moves to the front of the room …
Stressed, me? Do I look Stressed?
With all of the pressures placed on us, it appears that some form of stress will be inevitable for everyone. If you talk to ten people today and ask them each if they have experienced any stress in the past week, my guess is that you will get 10 out of 10 that will say “Yes.” Stress exists because of the pressures applied to us by ourselves, others and by our situation or circumstance. Learn how to manage stress before it manages you!
Managing Classroom Chaos
It doesn’t happen often, but occasionally you walk into a class and have issues with one or more of the students. Your key concern is to maintain classroom control and preempt the problems before they begin. You can be prepared for the unique challenges that these students bring to the classroom. When you are prepared, you will recognize the situation and understand how to better handle the circumstance.
iCPI – How to Facilitate the Quote Exercise
Dr. Albert Mehrabian from UCLA in 1967, broke down communication into three areas, the Verbal, the Vocal, and the Visual then showed us how interpretation is reached with non-congruent communication by percentage in each. After you teach the 3 V’s of communication making sure congruency is understood, the participants now get a chance to practice …
Three levels of persuasive conversations
Why does everyone think the best salesperson is always the best “talker?” It’s as if that is the only skill needed to be a good salesperson? In my 18 years of experience in sales and sales management, I have not found that to be true. Some of the successful salespeople I have observed were good talkers, but oftentimes, they were not the best speakers. In fact, the most successful salespeople I have met were not the best talkers at all. They held a much more valuable selling skill, persuasive questioning.
iSpeak Wins Silver Stevie Award
LAS VEGAS, NEVADA – March 5, 2016 – ISPEAK, INC. was presented with a Silver Stevie® Award in the SALES TRAINING PRACTICE OF THE YEAR category in the tenth annual Stevie Awards for Sales & Customer Service last night. The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, …
iSpeak Webinar – Corporate Storytelling: How to inspire with a story
“Corporate Ovations thoroughly covers it from A to Z if you want to learn to give an effective presentation. You’ll find lots of great ideas to make you a more powerful communicator. It will teach you to put the audience first and that will help make you a first-class speaker.” – Mark Sanborn, Award winning …
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