Before we start a new workshop, myself and my peers at iSpeak take the time to meet each individual in the room and learn their name. Throughout the workshop, we use our students’ names when we address them. Recently I was teaching a sales class and 5 minutes after class started, I mentioned a student …
iCPI – How to Facilitate the Quote Exercise
Dr. Albert Mehrabian from UCLA in 1967, broke down communication into three areas, the Verbal, the Vocal, and the Visual then showed us how interpretation is reached with non-congruent communication by percentage in each. After you teach the 3 V’s of communication making sure congruency is understood, the participants now get a chance to practice …