iSpeak, Inc. was named to the Aggie 100 list, which recognizes the fastest-growing companies around the world that are owned or operated by former Texas A&M University graduates. iSpeak was among the winners and ranked 10th on the 2010 list.
Fish and Eggs
I think everyone will agree that life is full of mysteries. Is that what we should call them, “mysteries?” or are they just “creative puzzles that have yet to be solved? By searching for solutions that are not immediately obvious or even possible through traditional means, you are practicing lateral thinking. The more cliché nomenclature used today is “thinking outside the box.”
Balancing Power in Relationships
It only takes a matter of seconds to discern someone’s status. At work, it’s easy to pick out the VP in a room full of people by how others treat her: making room for her to walk by, greeting her enthusiastically, and allowing her to initiate conversations. Learn how to get more relational power in relationships and a few simple principles you can apply.
Speaking up for businesses when called upon
The 10 years of work Russ Peterson and Kevin Karschnik have put into iSpeak, a business educational training company, paid off as they won the Best of Round Rock Award in 2009 and 2010 from the U.S. Commerce Association in the Professional Development Training category, as well as the Best Sales Trainer honor at the American Business Awards in 2009.
iSpeak Receives 2010 Best of Round Rock Award
For the second consecutive year, iSpeak has been selected for the 2010 Best of Round Rock Award in the ‘Professional Development Training’ category by the U.S. Commerce Association. Each year the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.
Exceeding Customer Expectations
It is amazing how much time, effort and money is invested in sales education. However, customer service is not given the same level of resources. If you think about selling as a process, the final phase is never “closing” the sale, it is “servicing” the customer. Once you have been awarded a new customer from an effective sales process, it is now a matter of customer service that determines whether or not your customer is going to stay with you.
How can I get my kids to clean their rooms?
“I’d like you to get your room cleaned up now.” If you are a parent, you’ve probably used this phrase yourself. Rather than demanding it be cleaned, I tried a different approach using some negotiating techniques used in business. It worked! After negotiating with my son successfully, I realized that we can utilize business negotiating techniques even on the homefront. Understanding the two common elements present in every negotiation can help you successfully navigate disagreements.
Team Productivity
Success in any business can be traced back to the motivation of its employees. People who are motivated are more productive because they push themselves to achieve more, resulting in more productive teams. When the members of your team are experiencing difficulty improving productivity, it may be that their motivation is waning due to a misalignment between their challenge and their capabilities. By adjusting one or the other, team motivations and productivity can also improve.