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Russ Peterson Jr

Delegation is not giving others the dirty work

June 1, 2012 //  by Russ Peterson Jr//  2 Comments

When you delegate tasks, it can create motivation within the individuals on your team, as well as free up your time as the manager. It also provides a learning environment to train your team members for future roles in management. However, delegation can also be one of the most difficult managerial attributes to adopt when not done effectively.

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Category: Communication, LeadershipTag: communication, leadership

iSpeak, Inc. Named to Aggie 100

November 1, 2010 //  by Russ Peterson Jr//  Leave a Comment

iSpeak, Inc. was named to the Aggie 100 list, which recognizes the fastest-growing companies around the world that are owned or operated by former Texas A&M University graduates. iSpeak was among the winners and ranked 10th on the 2010 list.

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Category: Announcements

Fish and Eggs

September 1, 2010 //  by Russ Peterson Jr//  Leave a Comment

I think everyone will agree that life is full of mysteries. Is that what we should call them, “mysteries?” or are they just “creative puzzles that have yet to be solved? By searching for solutions that are not immediately obvious or even possible through traditional means, you are practicing lateral thinking. The more cliché nomenclature used today is “thinking outside the box.”

Fish and EggsRead More

Category: Coaching, Leadership

Balancing Power in Relationships

June 10, 2010 //  by Russ Peterson Jr//  Leave a Comment

It only takes a matter of seconds to discern someone’s status. At work, it’s easy to pick out the VP in a room full of people by how others treat her: making room for her to walk by, greeting her enthusiastically, and allowing her to initiate conversations. Learn how to get more relational power in relationships and a few simple principles you can apply.

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Category: Relations

Exceeding Customer Expectations

March 1, 2010 //  by Russ Peterson Jr//  Leave a Comment

It is amazing how much time, effort and money is invested in sales education. However, customer service is not given the same level of resources. If you think about selling as a process, the final phase is never “closing” the sale, it is “servicing” the customer. Once you have been awarded a new customer from an effective sales process, it is now a matter of customer service that determines whether or not your customer is going to stay with you.

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Category: Customer Service

How can I get my kids to clean their rooms?

February 2, 2010 //  by Russ Peterson Jr//  Leave a Comment

“I’d like you to get your room cleaned up now.” If you are a parent, you’ve probably used this phrase yourself. Rather than demanding it be cleaned, I tried a different approach using some negotiating techniques used in business. It worked! After negotiating with my son successfully, I realized that we can utilize business negotiating techniques even on the homefront. Understanding the two common elements present in every negotiation can help you successfully navigate disagreements.

How can I get my kids to clean their rooms?Read More

Category: Communication

Team Productivity

December 9, 2009 //  by Russ Peterson Jr//  Leave a Comment

Success in any business can be traced back to the motivation of its employees. People who are motivated are more productive because they push themselves to achieve more, resulting in more productive teams. When the members of your team are experiencing difficulty improving productivity, it may be that their motivation is waning due to a misalignment between their challenge and their capabilities. By adjusting one or the other, team motivations and productivity can also improve.

Team ProductivityRead More

Category: Leadership

Motivating Your Team for Success

December 1, 2009 //  by Russ Peterson Jr//  Leave a Comment

The success of your company will depend on how well you and other team members operate together. The collection of individual and team actions will determine the success of a team. Thus, motivating your team becomes a necessary element of successful management. Should you motivate your team with money? Is fear the best motivator? Does motivation change?

Motivating Your Team for SuccessRead More

Category: Leadership

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