Communication Insights and Ideas
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2 options to influence your audience
Answering the front door one day, my immediate thought was, “What is he going to try to sell me today?” The salesman used his influence as he held out a small plastic vial and said, “I will only ask for two minutes and two ounces… of your tap water, please.” Well, he was courteous and…
Six Communication Skills Leaders Must Build to Succeed (and Where L&D Can Focus)
If you ask most L&D professionals what separates strong leaders from struggling ones, communication usually tops the list. Not presentation polish. Not charisma. Real, everyday communication that builds trust, alignment, and momentum. What’s striking in the research is how consistent the findings are across industries, leadership models, and geographies. Whether the context is healthcare, education,…