iSpeak helping others achieve more through better communication
The conference call went silent for only a second while she was thinking. Then my boss said, “Russ can be there. Set up the meeting.” Well, it looks like I was about to book a flight to Boston from Houston. Without any thought to my personal schedule, my pregnant wife, or my 2-year-old son. I’m …
Part 2 of 3: FIVE Ways to Develop Leadership ApproachabilityRead More
My son had his eyes set on the biggest stuffed animal, but throwing the balls into the basket was not going to be as easy as it appeared. After three failed attempts at tossing the balls he looked up at me and said, “I want to try again.” I could see where this was going. …
I’ve noticed a trend in our customers’ professional development requests. This trend began about 4 years ago. What I found interesting was that each customer was working on the same specific need. This specific need was actually created by an entire generation. That generation is the Baby Boomer Generation. The Coming Storm Baby Boomers are retiring …
Tomorrow you are presenting an overview of the project you are working on to the entire department. You blame your workload as the reason you procrastinated until the last minute to start preparing for the presentation. You open the company PowerPoint template, choose File/Save As, name your presentation, and begin your masterpiece. The title slide …
“The human brain starts working the moment you are born and never stops until you stand up to speak in public.” – George Jessel Tomorrow is the big presentation in front of your boss. You just put the final touches on some magnificent PowerPoint slides and now it’s time to think about how you will …
How much do poor meetings actually cost an organization? While this number will be different for every company, we looked into the research… and the numbers might surprise you! A study conducted by Bain Capital showed that one Executive Briefing meeting at a Fortune 500 company consumed 300,000 hours of time in a single year. Another …
Poor presentations in meetings are costing you serious moneyRead More
“The single biggest problem with communication … is the illusion that it has been accomplished.” – George Bernard Shaw Many years ago I played for a coach who used a technique to motivate players through fear. He would produce this fear by using verbal, visual and vocal communication. His face strained, his face flushed, eyes …
Why does everyone think the best salesperson is always the best “talker?” It’s as if that is the only skill needed to be a good salesperson? In my 18 years of experience in sales and sales management, I have not found that to be true. Some of the successful salespeople I have observed were good talkers, but oftentimes, they were not the best speakers. In fact, the most successful salespeople I have met were not the best talkers at all. They held a much more valuable selling skill, persuasive questioning.
