Effectively listening to your customers will give them the feeling that they are important; it will also tell them that you are appreciative of their business. Every customer, as much as they may know they are not your only customer, wants to feel like they are. When was the last time you did not want to feel special?
Delegation is not giving others the dirty work
When you delegate tasks, it can create motivation within the individuals on your team, as well as free up your time as the manager. It also provides a learning environment to train your team members for future roles in management. However, delegation can also be one of the most difficult managerial attributes to adopt when not done effectively.
I can’t stand Dan!
Challenging people will come in many different types and with many different problems. One of the traps you must avoid is getting hooked. Learn to embrace your challenging experiences with people. Since it is always best to remain focused on solving the issue, the following tips can be implemented when dealing as you work to defuse the Dan in your life.
How can I get my kids to clean their rooms?
“I’d like you to get your room cleaned up now.” If you are a parent, you’ve probably used this phrase yourself. Rather than demanding it be cleaned, I tried a different approach using some negotiating techniques used in business. It worked! After negotiating with my son successfully, I realized that we can utilize business negotiating techniques even on the homefront. Understanding the two common elements present in every negotiation can help you successfully navigate disagreements.